Save your mental sanity & work somewhere else - Corporate Travel Consultant Travel Incorporated Employee Review

1.0
Jul 22, 2024
Recommend
CEO approval
Business outlook

Pros

Amazing leaders- most of them.

Cons

No consistency with your leadership. They will start you on one team, and then move you without any notice. Sometimes throwing you into something that is completely new, and still expect you to reach high numbers. Understaffed management, so if you’re needing help, you have to sit around and wait or ask leaders who technically aren’t your management. The company used to care so much, but as time goes on you can see that they’re becoming more about the money, and less about their values.

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Travel Incorporated Response
1y
Thank you for your feedback. As we adapt to the changing demands of our industry, adjustments are necessary. While we strive to minimize disruptions, there are occasions when we need our associates to handle contacts across various teams within our Contact Center. In the third quarter, we are introducing a dedicated Assist Line focused on providing expert support for our Travel Consultants, complemented by easily accessible resources in our newly designed knowledge base. Our associates have always been, and will remain, our foremost priority. Regarding your "advice to management," please note that personal statistics of associates are not shared, and public recognition solely focuses on positive feedback such as "great job." If you have further insights to share with our HR team, please don't hesitate to contact our HR team directly.

Explore other reviews about Travel Incorporated

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Very nice and supportive leadership.

Cons

QRF can lead to burn out

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Travel Incorporated Response
6d
Thank you for taking the time to share your feedback. We're pleased to hear that our leadership team made a positive impression. We recognize that the travel industry can be especially demanding during periods of disruption, and we understand that increased workloads can be challenging. We're committed to continually evaluating our staffing, planning, and support strategies to better assist our consultants during these busy times. We appreciate your feedback and encourage you to connect with your leader or HR if you'd like to discuss your experience further.
1.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

There are none, if you have a disability don’t waste your time it isn’t worth your mental health. You deserve a company who knows the difference between disruptive behavior and sensory overload and who cares about you as an employee.

Cons

They seem to discriminate. With being on the spectrum i had a sensory overload for my first time alone in an airport. It isn’t the same as disruptive behavior as it was flagged as a medical emergency. The company did not attempt to reduce any sensory stressors or offer some form of assistance. Instead they made me feel bad about having a disability that isn’t my fault rather than seeing the disability for what it is. As someone on the spectrum I should have been protected, not just let go when my dedication, commitment, and skills would have outweighed the sensory overload situation. They also said I asked too many questions. Isn’t that what training is for? To ask questions and make mistakes before production? I remember the trainer on day one even telling us ask as many questions as we want it doesn’t bother her she prefers us to ask questions so we can fully understand something. I definitely was targeted just for having a disability.

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Travel Incorporated Response
1mo
While we are sorry that this opportunity did not work out, the claims in this review are not accurate. We remain committed to providing a supportive and inclusive workplace for all team members.
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