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      Trapp Corp reviews

      Okay for entering the tech world - Service Delivery Technician II Trapp Corp Employee Review

      2.0
      May 29, 2024
      Service delivery technician ii
      Recommend
      CEO approval
      Business outlook

      Pros

      - Great Entry level - Remote - Coworkers are nice and helpful

      Cons

      - Overworked, especially as a level 1 - No room for professional growth - No company culture - No feedback/follow ups - Only received $1 raise when promoted to L2

      avatar
      Trapp Corp Response
      1y
      Thank you for taking the time to share your feedback about our work environment. We strive to provide a positive workplace culture and take your input seriously when shaping company policy. We never want our employees to feel overworked, and pride ourselves on the positive feedback we get from our employees on work-life balance. When it comes to paid time off, we use market guidelines to offer competitive vacation options for our employees along with floating holidays and paid holidays. Please don’t hesitate to reach out with specific information or suggestions on how we could have done better.

      Explore other reviews about Trapp Corp

      5.0
      Nov 27, 2024
      Cybersecurity analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Great schedules, great training, caring managers that listen to suggestions and care about making you better. Coworkers are friendly. Very family like atmosphere. Training is excellent. I went from green to experienced in no time. They love working with inexperienced candidates and making them better and efficient at being an analyst.

      Cons

      Pay raises are slow. Pay is lower than average.

      avatar
      Trapp Corp Response
      1y
      Thank you for sharing your thoughts. It’s great to know that you’ve had a positive experience with our training and leadership support. We’re committed to promoting growth at all levels, helping employees, whether new to the field or experienced, build their skills and advance in their careers. We also appreciate your feedback on compensation. We understand its importance and continue to explore ways to improve. While our market research shows we are aligned with industry standards, your insights are valuable as we work to enhance the overall experience for our teams.
      1.0
      Jul 31, 2024
      Security analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      They'll hire you with no experience so I suppose that's a plus if you're looking to get in to the field

      Cons

      Pay is absurdly low. They have lost good people because of it and still done nothing to improve it. The SOC is suffering from extreme alert fatigue because alerts don't get tuned and analysts are drowning in false positives with no work actually being done to combat it. Instead time is being dedicated to marketable features that serve no actual purpose and provide no benefit to customers.

      4
      avatar
      Trapp Corp Response
      1y
      Thank you for taking the time to provide your feedback. After evaluating our compensation in comparison to other employers in the area as well as in our industry, we find that, while not above average our compensation is fair.
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