Avoid at all costs - Anonymous employee Tranglo Employee Review

By far the worst company I have joined in my entire career. From the get-go, the HR has tried to low ball salary- when they themselves posted the salary amount on LinkedIn. Upon reaching out via email, they said budget is almost RM 1500-2000 lesser than what's stated on LinkedIn. They're also one of the traditional tech companies that still asked for 3-month payslips. The application process was so tedious, being asked to fill in the same information repeatedly which indicates the super manual/traditional culture of the company. After joining, the whole HR process is a mess, including the inconvenient hardcopy receipt claiming system. They require employees to submit hardcopies of receipts and for some documents they require carbon copy which is so tedious as you need to get that from visiting that particular place. Then they require you to submit claims online as well on top of having to print the report and submit hardcopies. They'll reject claims that are not done properly. So inconvenient!!! Then medical cards are given after many months of joining which requires you to pay and claim for medical visits before you receive your card. The pay and claim can go up to many months of waiting as well. This is processed under the insurance company, however it speaks a volume that the company even choose to subscribe to such lousy of an insurance company. They also require you to send in an email to HR during Medical Leave and Emergency Leave, as early as possible. Imagine being sick or having emergency matters to attend, and having to remember to email HR first thing first. As if it's not enough that you have to tell your bosses and teammates. Despite being a tech company, the culture of having to come to office 3 days a week is unrelaxed. Even when there's no reason to come - as in if your role doesn't require you to talk to anyone in the office, you still have to come. If you wanna work from home you have to apply formally, but there's a limit on how many days you can apply. Also, the office isn't spacious enough, there's not enough call rooms so everyone ended up having calls here and there - no privacy and noisy for other employees. In the office, one of the HR personnel even monitor you through CCTV which is so bizarre! HR team here really need to step up - if you have nothing to do, start looking at other Fintechs and review your process/compensation etc. It's not rocket science to improve all of these! And the most important thing is, if you're not Chinese, don't even bother to join this company. The standards set for Chinese and non-Chinese employees is insane. You could almost not able to climb up the ladder if you're not Chinese! Also, employee racial diversity is poor as well, especially for Indian employees ratio. This leads to so many unqualified people being promoted (or accepted in) who can't do job, or something like you'll see Manager-level employee doing a no-brainer job that even an Intern can do. Very shocking! Don't even start on their English speaking skills, this is consider important as you're servicing foreign clients as well. Without a certain fluency, it opens up to so many miscommunications. They're also still adopting traditional one-way performance review, not like many other companies that have started to do two-way where you can grade your superiors as well. There's also no clear expectation for each grade on what they need to do to get promoted. There's also issue on using so many communication platforms like WhatsApp, Skype, Slack & Teams. Communication flow is super messy and inefficient. Leaderships always try to squeeze dry your blood to do more work for them and always ask to be grateful that the company is not doing retrenchment like other companies - this mindset won't work with high-quality talents because the company should also be grateful to have them in the company. Then, they would sometimes purposely skip difficult questions raised by employees during townhall - such an examplary leadership. The company keeps on trying to get in high quality people and trying to retain them, unfortunately with this kind of culture, it's gonna be super difficult. Rule of thumbs - you give peanuts, you get monkeys. In short, low salary, less annual leave, less benefits, poor culture, poor growth - almost the perfect recipe for a disaster. If you're looking for somewhere with backwards culture and traditional mindset, congratulations you've found the right place!