Customer Service - HR makes things difficult - Anonymous employee Trane Employee Review

2.0
Jan 6, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employees were good people and easy to work with. Involved in community outreach with the onsite Environmental Awareness Group. Provided some recognition to most departments in the building.

Cons

Human Resources officer onsite was rude, discriminatory and antagonistic. If you are in need of any help, an explanation of policies or procedures or assistance with a reasonable work accomadation you will encounter problems. The HR rep made getting simple answers a chore. You had to walk on eggshells to get a meeting. If you did meet one on one you were treated as inferior and that you were making her life difficult. She delayed an accommodation request for months as she tried to get private information from medical professionals, declared their letters insufficient and blocked resources. She also discussed how she felt about employees to other employees. Upper management made poor managerial selections and multiple managers and a lot of employees left simaltaneously as a result.

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5.0
Apr 17, 2026
Recommend
CEO approval
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Pros

Good benefits, work life balance, and culture. Good training if you put yourself out there.

Cons

Training can fall between the cracks.

3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Working for sustainability is a good thing

Cons

can work on innovative technologies

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