Where else can you be genuinely appreciated by your customers, several times an hour? - Crew Member Trader Joe's Employee Review

4.0
Mar 16, 2010
Recommend
CEO approval
Business outlook

Pros

Great products and value that you can be proud to be connected. Great health benefits - even for 3 day-a-week workers. You're allowed to actually have fun working there. Lots of TJ's customers are very attractive and often very enjoyable to talk with week after week. You're constantly being asked for help finding items or giving advice about products, and thereby constantly being thanked - some jobs you are really never thanked, only acknowledged. Many of the full-timers (management) are quality individuals and treat the part-timers (hourly workers) with great respect.

Cons

The physicality of the job can be wearing. Each store has many full-timers, at different management levels, and a few can be total asses - those usually don't last long or are moved out of the store. The full-timers also gossip amongst themselves about the hourly workers - often spreading misinformation that effects reviews and raises. Once, my reviewer had a completely wrong idea about who I was and my attitude about my job, based on a small off-hand comment from his co-worker. That reviewer was wrong for assuming so much about something so important without asking me about it beforehand. There are some long-time crewmembers that should have quit or been fired years ago because of their horrid work attitudes or plain anti-social behavior, but continue to keep their jobs because management seems to only fire someone if they steal (even the smallest of items).

Explore other reviews about Trader Joe's

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent work environment and team.

Cons

Might not be a con for some but the job requires you to spend a lot of time on your feet moving objects so not recommended if you have any injuries or ailments.

4.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

-Great way to meet people, socialize, and learn customer service -Always tasked with different things every hour -Friendly crew who will always help you to learn and get better at your job -Get a slight pay raise every 6 months -No outside commitments and amazing benefits if you work full time (about 28 hours a week for every 6 months) -Will take time, but find your friend group, stay with them and have fun, you can't please everybody -Care for your body, do not overdo it with physical labor, its a retail job and you only have one fragile body for yourself, get help or insist about your pains

Cons

-Not many, unless you are stuck in a bad store with bad management -I had some good luck of working in 3 great stores, so YMMV -Sometimes can get cliquey like you are back in high school -Getting promoted up to store management may involve buttering up and being a "yes-person" -Care for your body, do not overdo it with physical labor, its a retail job and you only have one fragile body for yourself, get help or insist about your pains

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