What a mess! - Anonymous employee Trade Ledger Employee Review

1.0
Apr 25, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

* Good benefits for a start-up * A lot of the team are smart fun people actually trying to build something good * Platform genuinely solves a market gap, if only they could focus on one aspect and actually drive it to completion

Cons

* Toxic blame culture * Execs keep over promising and under delivering, both to clients and the team * CEO/Founder just wants people to like him and see how clever he is, but shows very poor leadership and low EQ on a regular basis * CTO/Co-Founder is technically very sharp but a very poor manager/leader/communicator and doesn’t delegate well at all * CRO is based remotely in the US all by himself where we have no operations at all, hasn’t made efforts to know many people outside of his own team, and doesn’t seem to have driven any new revenue * COO is part-time and other than appearing on a few video calls a lot of people don’t really know who he is, and he just disappeared for a whole month earlier this year * CFO is about the only C-level who seemed to genuinely try and connect with people across the business, and sounded like he had a good grasp of start-up business strategy, but he resigned and then just disappeared from our network * Head of HR seems pretty good but think she’s fighting a losing war trying to drive positive culture with the Founders

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Trade Ledger Response
4y
Thank you for sharing your thoughts and feedback. We appreciate that we have been through a bit of a tough time as a scaling company, but now believe we have the strategic plans and a fantastic team in place to steer us towards our vision of fulfilling the market gap that you rightly mention. Improving is a continuous process - we are on the right path, but continue to be open to all suggestions.

Explore other reviews about Trade Ledger

4.0
Feb 22, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company has a real solution that solves a real pain for our market segment. Like all early stage companies we had to fid Product Market Fit and this always takes "too long", now we just need to execute - super fun time to be part of this team. I also like the social impact this could have as we make it easier for SMBs to get loans, and who doesn't want their local corner bakery to have a line of credit to grow.

Cons

Teams are split between two locations (Sydney & London) which creates culture challenges and a delay in decision making. Seem like leadership is try to address this issue but everyone has to help, not just management. We are also selling to Big Banks which aren't always first movers, so sales cycles take longer than we want, which means have a strong roadmap and delivering on our commitments is required to instill trust with prospects and customers.

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Trade Ledger Response
4y
Thank you for your time to write a review. You have listed some good comments and observations, I hope you recognise the work the leadership team is doing to solve some of these challenges. We appreciate your feedback, it's great you are so passionate and positive about Trade Ledger and contributing to our success. As always, your review has been shared with our leadership team.
4.0
Oct 1, 2025
Recommend
CEO approval
Business outlook

Pros

A product that really works and generates tangible benefits

Cons

Banks don't innovate unless regulation requires it

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