High-impact product, but chaotic and disengaged management - Principal Engineer Track24 Employee Review

1.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Being a part of the engineering team, you will work alongside some truly talented, high-level individuals. You’ll be surrounded by incredibly smart and capable people who are all deeply dedicated to their craft, which fosters a great sense of camaraderie and shared focus among the developers. Beyond the team, the product itself is genuinely impactful. It serves a critical function and, in certain situations, can literally be the difference between life and death. Knowing that the code you are writing has the potential to make that kind of difference is incredibly rewarding and gives your daily work a real sense of purpose.

Cons

There is zero transparency in decision-making between the product, engineering, and executive teams. You will work hard to deliver your tasks, only to have the entire direction switch 180 degrees overnight. It creates a culture where your effort often feels wasted because the goalposts are constantly moving without any clear communication from leadership. The website claims the company has a commitment to "continuous innovation," but looking at the history of rotation within the engineering team, that is just a nice way of describing high turnover. They seem to value constant shuffling over actual stability, which makes it feel like they are just spinning their wheels rather than truly innovating. Because the company has previously relied mostly on engineering contractors, they seem to believe they can treat full-time employees in the exact same manner. You’ll be approached and lured in by grand promises of a perfect vision and a clear direction for where the company is heading, but it’s a bait-and-switch. Once you are actually inside, you realize the reality is nowhere near what was promised during the interview process. Even the leadership style is misleading. The CEO will tell you he is highly approachable, but after the interview process, the only other time you will hear from him directly is during a dismal meeting. It speaks to a lack of genuine engagement and reinforces the feeling that you are just another temporary resource being cycled through the system.

Explore other reviews about Track24

1.0
Jun 1, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They had been flexible allowing working from home, although the policy on this was changing to demand attending the office 2 days per week.

Cons

Overall my experience at Track24 left me low on motivation, confidence and hugely frustrated at the blame culture and lack of accountable senior leadership that caused so many good people to leave in my relatively short time at the company. It is being led by a small clique of self-important and under-qualified 'chiefs' with old fashioned, overly corporate approaches. The most positive attribute I can really credit them with is their impressive self-preservation, unfortunately at the expense of everyone else. Added to this no real benefits and a constant high turnover of staff, I would strongly recommend avoiding this company.

10
1.0
Sep 14, 2022
Recommend
CEO approval
Business outlook

Pros

Not really any pros to work here. The current management forces you into the office, micro manages you, and sets unrealistic expectations of goals.

Cons

Everything you can think of that makes a company not good, Track 24 does it. Also, underpays you on top of it. Do not work here.

9
avatar
Track24 Response
1mo
Since this Glassdoor review was published, we have taken the feedback on board and reflected carefully on the points raised. We recognise that over the past five years the business has experienced considerable change, driven by both external market factors and internal priorities, which has at times impacted clarity around objectives, resourcing, and product-market fit. We have listened to these concerns and have acted on them. A number of changes have been implemented to address the areas highlighted, bringing greater focus, alignment, and consistency across the business. These actions have had a positive impact on how we prioritise work, support our teams, and deliver against our goals. We remain committed to being a people-first business. The changes we have made are intended to create a more supportive, transparent, and rewarding environment for our team, while continuing to ensure our customers and partners can rely on our products to deliver the highest standards of duty of care.
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