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      Trace

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      Good Company with great product - Customer Success Manager Trace Employee Review

      4.0
      Jan 14, 2025
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible hours. Lots of independence.

      Cons

      Communication is lacking and expectations are not always clear. The company seems to change directions often.

      Explore other reviews about Trace

      5.0
      Oct 11, 2023
      Stocker
      Recommend
      CEO approval
      Business outlook

      Pros

      always an open door great team very independent workers

      Cons

      not enough staff no overtime available

      2.0
      Jan 29, 2024
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great product leads to easier selling and retention.

      Cons

      Company pivots business plans and ideas way too frequently. Company doesn't run A/B tests and instead likes to make full scale changes all at once.

      1
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