Jun 19, 2015
TraXtion Response
10yAs a small business owner I understand products like Glass Door and the service they provide employees to research companies they might go to work for. Unfortunately for the employer these post can sometimes be one sided from disgruntled “former” employees. While some posts I am sure have merit, many will be slanted from the perspective of a person who has just gone through the unfortunate trauma of losing their job. Just like someone on Yelp bashing a restaurant it’s never the satisfied that post, only the unsatisfied that take the time. This post, while well written was extremely “over the top” inaccurate and very one-sided. I take the reputation of my business very seriously so I decided to respond to this post personally and speak up for me as an employer and other entrepreneurs like me who invest lots of money and hard work to build small businesses that provide jobs for many many people.
My company has been in business for a little over 4 years and we have grown from 2 employees to just over 35. We provide fabulous career opportunities for our team members and we pride ourselves on this fact. We are also proud of the fact that over 97% of the people we hire are still with us. There are a few however that don’t work out and that is unfortunate. As hard as it is on the employee, it is equally as hard on the business. Recruiting, on-boarding, training etc. is very expensive and I’m sure I speak for every employer when I say that our goal is to have every employee hired work out and stay as long as they want. The reality for business owners is that it has become almost impossible to truly vet someone through the interview and reference checking process. More and more people these days feel the need to embellish on their resume and reference checking is a waste of time as previous employers are too afraid of litigation to give you a straight answer. So when you hire someone you are hoping and praying that the information they gave you on their resume and during this interview was truthful. My company makes it a practice to not only ask as many questions as possible, we also go out of our way to tell the job candidate what they can expect and what will be expected of them. The hope here is if this person has stretched the truth a bit in terms of their experience and skills, they will realize they might not be a good fit and turn the job down if offered, saving both sides a ton of grief. I believe the responsibility lies with both the employee and employer to make things work and that includes being honest and upfront with each other right from the start.
The good news in situations like this post is that is that it becomes very obvious very quickly (2 months in this case) that this is a mismatch and a change can be made to allow both the company and the employee to move on to something better. I believe there are no bad employees or bad company’s only bad marriages. Although this former employee attempts to put ALL of the blame for this situation on the company, I think most people realize that that this is rarely the case. I have two wishes. I wish this former employee the very best and I hope that they find fulfilling employment as soon as possible and I hope that most people who read these posts on Glass Door realize where they come from and don’t hold it against great companies like mine.