Great culture with room for better benefits - Member Service Representative TowneBank Employee Review

Thank you for your feedback. Creating a space where employees can work successfully and feel supported is important to us. We understand your perspective on slower periods. As we continue to grow, it presents an opportunity for your personal career growth. While quieter times may feel less engaging, they can also provide valuable opportunities for professional development and a strengthened focus on delivering the exceptional member care Towne is known for. We appreciate your contributions and wish you continued success in your future endeavors.

Thank you for sharing your feedback. As part of our strategic approach to career succession, we are committed to developing early-career professionals. The LEAD departmental rotations, along with connections to experienced Towne family members and leaders, are designed to strengthen skills, support long-term growth, and provide an immersive experience into our culture. We are proud that our LEAD program has produced a strong pipeline of talent, with many graduates advancing into key roles across Towne, including treasury, technology, retail, private banking, commercial, insurance and mortgage, and human resources. These outcomes reflect our commitment to meaningful career pathways. In addition, we maintain a robust internal job posting and career development process, encouraging all family members to apply, with selections based on qualifications, experience, and readiness. We continue to strengthen our LEAD program efforts to ensure those entering management are well prepared to lead effectively and champion our culture of caring. We appreciate your contributions during your time with us and wish you continued success in your career.