May 17, 2024
TouchTunes Response
2yThank you so much for your feedback. At TouchTunes, our decision-making process considers the business situation, our goals and strategy, our company values, and the input of the relevant teams. We’re deeply committed to transparency in our business, especially with employees, so that everyone knows where we’re headed and the decisions we’re making to get there. We do respect that not everyone is going to agree with all of those decisions – and we understand that in some cases that disconnect may cause someone to leave our team.
A key role of our HR team is listening to and advocating for our employees, and I see them strive to do that every day. I can also see that if you aren’t aligned with our decisions, you may have some dissatisfaction with our HR team as well, as they are often the team tasked with implementing those decisions. I do disagree, though, with your point regarding DEI. While we can always make improvements, we do have a number of company- and employee-driven DEI efforts intended not just to diversify our teams, but to ensure that people of marginalized identities feel welcome and included while they are here. We’re especially proud of our ongoing partnership with Queertech, a nonprofit that strives to empower 2SLGBTQ+ people to thrive in tech spaces, as well as an event TouchTunes employees hosted last fall at our Montreal office, inviting Indigenous Youth Ambassadors to explore careers in tech.
Again, thank you for sharing your thoughts. I wish you all the best in your next opportunity. -Ross