It's not worth the stress - Anonymous employee TouchPal Employee Review

2.0
Nov 11, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the people are pleasant. It's a start up so *in theory* you have the opportunity to test out ideas and improve processes if you take the initiative. You can work remotely from anywhere.

Cons

Bonus-based pay structure is a scam. In theory you can make a lot if you meet your goals, but goals were unclear and the goal posts are always moving. You can find much better pay at other start-ups for way less unnecessary stress. Communication is very poor both within and outside of departments. Some programs and training materials are not in English which can be confusing if you don't speak or read Mandarin. Start time is flexible BUT you are expected to work late, particularly since your work will overlap with the team in Shanghai. This could mean having meetings at 10 or 11pm if you're on the East Coast. Everyone is in a constant state of harried confusion, scrambling to hit impossible targets on impossible timelines. It's easy to get caught up in that urgency. But if you stop and think about it: Why? This company doesn't offer anything that is time sensitive or life-saving or even life-changing. It's mostly just (really, really bad) content. Managers are too busy (or wrapped up in their own bs) to actually manage. Bottom line: If you have options, go elsewhere. The average pay and benefits are not worth the rest of it.

Explore other reviews about TouchPal

5.0
Nov 30, 2020
Recommend
CEO approval
Business outlook

Pros

- Collaborative co-workers & seasonal team-building events. Really nice culture - Good benefits and flexible working environment - Growing opportunities & down-to-earth leadership, a lot of learnings, good for career development

Cons

- Nope. So far it is one of the best career decisions I've ever made.

1.0
Aug 14, 2019
Recommend
CEO approval
Business outlook

Pros

- Friendly coworkers - Nice location

Cons

- Non-existent company culture. Office feels very separated between Mandarin/non-Mandarin speakers. - Lack of transparency. Most important company news is spread through gossip. - People join the office without introduction or on-boarding. Many people leave and quit within a day or don't bother to put in a two weeks. - Unethical and shady work practices. REALLY do your research about this company before you decide to join. - Lack of growth opportunities.

2
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TouchPal Response
6y
Thank you for providing your feedback. It is through your feedback we are able to learn and grow as a company. We have been working on new policies to address some of your concerns. These include a new on-boarding and training program, establishing growth opportunities for current employees, and building a diverse team to ensure a more inclusive company culture.
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