A promising company at the edge of collapse due to dysfunctional leadership - Anonymous employee TouchNote Employee Review

1.0
Feb 14, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Used to be a great company, full of opportunities and freedom for people to innovate and build great things which was reflected by the continues growth and numbers. Lately some pros include: - Some nice benefits like early Fridays - Some very talented people with loads of knowledge

Cons

- Lack of Strategic Direction: The company operates without a clear long-term vision, resorting to short-term, desperate decisions. - Ineffective Leadership: The previous CEO, though well-intentioned, lacked the leadership qualities needed to steer the company, leaving it without a clear direction while the management team operated without accountability. - Leadership Culture: The current CEO (formerly CMO) has been running the company for nearly two years under the hood with little resistance from the management team due to fear. A person that would mainly care about his ideas and how to force them (not even paying attention in meetings and playing on his phone when people were presenting and then dictating what he wanted) - not a coincident that loads of people left because of him. - Poor Decision-Making: Key business decisions are made behind closed doors by leadership without proper consideration of user feedback and data, leading to significant business decline. - Job Insecurity & Below-Market Compensation: Frequent redundancies create instability, while salaries remain uncompetitive, making it difficult to retain and attract top talent.

Explore other reviews about TouchNote

5.0
Mar 27, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I love working at TouchNote! All of my coworkers are great people, we get along really well and have fun offsite events all the time. It is also a place where you're challenged to do your best work and to contribute in many different ways. There are always new projects/challenges to tackle and you are given the tools to succeed by management, who is always willing to help however they can. The work-life balance is great as well, with a lot of freedom to get work done outside the office if necessary, and a great vacation policy. As long as you get your work done you are given a ton of freedom!

Cons

None that I can think of right now

2.0
May 11, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people, good benefits, product

Cons

Management, lack of support, egos

2
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