Overall ok - Family Travel Expert Tots To Travel Employee Review

4.0
May 29, 2022
Recommend
CEO approval
Business outlook

Pros

Nice people Nice office Expanding business, room for growth

Cons

Not flexible It paid low

Explore other reviews about Tots To Travel

4.0
Mar 25, 2023
Recommend
CEO approval
Business outlook

Pros

Great environment, supportive, advanced career

Cons

Small office, needs growth, expansion

1.0
Oct 25, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Parking and office were ok

Cons

Working here was a HUGE regret. It’s not an understatement when I say the owners and some senior members treated me in such a disrespectful and demeaning manor that it affected my mental health. The owners are toxic and likely you’ll experience a Jekyll and Hyde mentality from them, leaving you feeling uneasy. They’re inconsistent and won’t release the reins which makes it impossible to do your job. I highly suspect any positive reviews left here will be damage control by the owners. Maybe it’ll be a wake up call and they might change their approach, but I very much doubt that, they’re just not nice people sadly. They don’t have a business background and so they really lack the people management and leadership skills needed, instead they just keep sacking people thinking the problem is with everyone else rather than mustering any self reflection. This is no excuse for their at times appalling treatment of staff however because they’re clever enough to know how their actions affect people. There are plenty of businesses that know how to behave in a motivating and respectful way, don’t make the mistake I made by believing their hype, it is not based on reality.

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Tots To Travel Response
6y
Hi – many thanks for your review. Our offices and ease of parking often get a mention which is great. We have put a lot of effort into creating a lovely working environment which is accessible for the team, so it is pleasing to hear that you also thought these aspects were good. Your negative feedback makes us really sad as this is not the experience that we want people to have. The feedback we get through our anonymous weekly surveys from current team members doesn’t reflect the experience that you describe, although we do accept that there’s always room for improvement. As a fast paced, customer focused business, people are at the heart of what we do and we strive to help our team develop and feel appreciated and supported in the work place. Being a growing business, we are all learning and aim to improve what we do every day, encouraging honesty and openness in the workplace. I am of course sorry to read that you feel the way you do about your time at Tots and really hope that you have moved into a position since leaving which is more aligned to you and fulfils your working expectations.
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