Horrendous Experience - Anonymous employee Tots To Travel Employee Review

1.0
Sep 28, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice location. Nearby car parking.

Cons

Do not be fooled by the “family culture” they seem to brag about. They will bang on about culture and wellbeing but will not hesitate to fire you on the spot if you show any signs of unhappiness. If they ask you to open up to them, do not. They will use this against you. Toxic workplace with unprofessional management and senior team members. Prepare to be belittled, bullied and disrespected, especially if you are younger. One on one meetings were used to personally bully and intimidate. This lead to anxiety and dread every time you found yourself alone with your line manager. The husband and wife managers have no idea how to run a business, let alone manage staff. This leaves staff feeling uncertain and unsettled, constantly awaiting the passive aggressive email or impromptu meeting where staff are grilled over pointless things. If you want to be respected, have room for growth and excel as a young professional, find somewhere else to work.

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Tots To Travel Response
6y
Thank you for submitting your feedback and for your positive response to the office and its location. We value all comments and feedback from people who have worked at Tots. I’m really sorry to see you have a negative outlook of your time here and we haven’t lived up to your expectations but I appreciate your honesty. Family values and wellbeing are really important to us and we continue to work hard through a number of initiatives, including training, to ensure that these values remain central to our company culture. We are sorry that you feel that we didn’t do enough to demonstrate this in your particular set of circumstances. We do have plenty examples of where young people have flourished, having joined the Tots team at entry level and moved onto more senior roles within the business. We hope that you are now in a role that suits you and are able to develop.

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4.0
Mar 25, 2023
Recommend
CEO approval
Business outlook

Pros

Great environment, supportive, advanced career

Cons

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1.0
Oct 25, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Parking and office were ok

Cons

Working here was a HUGE regret. It’s not an understatement when I say the owners and some senior members treated me in such a disrespectful and demeaning manor that it affected my mental health. The owners are toxic and likely you’ll experience a Jekyll and Hyde mentality from them, leaving you feeling uneasy. They’re inconsistent and won’t release the reins which makes it impossible to do your job. I highly suspect any positive reviews left here will be damage control by the owners. Maybe it’ll be a wake up call and they might change their approach, but I very much doubt that, they’re just not nice people sadly. They don’t have a business background and so they really lack the people management and leadership skills needed, instead they just keep sacking people thinking the problem is with everyone else rather than mustering any self reflection. This is no excuse for their at times appalling treatment of staff however because they’re clever enough to know how their actions affect people. There are plenty of businesses that know how to behave in a motivating and respectful way, don’t make the mistake I made by believing their hype, it is not based on reality.

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Tots To Travel Response
6y
Hi – many thanks for your review. Our offices and ease of parking often get a mention which is great. We have put a lot of effort into creating a lovely working environment which is accessible for the team, so it is pleasing to hear that you also thought these aspects were good. Your negative feedback makes us really sad as this is not the experience that we want people to have. The feedback we get through our anonymous weekly surveys from current team members doesn’t reflect the experience that you describe, although we do accept that there’s always room for improvement. As a fast paced, customer focused business, people are at the heart of what we do and we strive to help our team develop and feel appreciated and supported in the work place. Being a growing business, we are all learning and aim to improve what we do every day, encouraging honesty and openness in the workplace. I am of course sorry to read that you feel the way you do about your time at Tots and really hope that you have moved into a position since leaving which is more aligned to you and fulfils your working expectations.
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