Unhappy and unappreciated - Frame Stylist Total Vision Employee Review

Thank you for your comments, and the opportunity to address your feedback. We are proud that one of our Total Vision values is Embracing Change To Exceed Our Patient’s Needs, and we acknowledge that this can be challenging in our rapidly changing optometry industry. We strive to implement processes that will improve our company, and we continue to look to our Team Member’s to give us their ideas on how to best implement changes. Our leaders and trainers regularly visit our practices and partner with our teams, continually striving to enhance the experience for our patients. Exit interviews are another source of valuable feedback, and we are committed to offering them to departing Team Members. As an indication of our dedication to listening, each exit interview is shared with our CEO and the operations leaders that can help address issues and make positive changes based on the feedback.