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Total Merchant Services

Part of North

Engaged employer

The best family I could ask for - Customer Care Total Merchant Services Employee Review

5.0
Dec 22, 2017
Recommend
CEO approval
Business outlook

Pros

From the time I was met in the lobby for my interview, I've felt like I was one of the lucky ones. TMS makes it a point to drive home a feeling of teamwork and family. From people giving fistbumps to your weekly meet 3s (where you have to meet 3 new people in the company each week and ask them 5 questions of your choice) you feel engaged with your coworkers and it becomes more about helping people you have real connections with rather than going thru the motions at a job you hate. There can be difficult times, but much like life you have the support of your family to get you through it all. Plus they do ticket giveaways to employees weekly, so there's that!

Cons

Traffic in and out of the Business Complex during peak rush hour (8a & 5p) can feel like you're on the freeway at times

Explore other reviews about Total Merchant Services

5.0
Sep 6, 2023
Recommend
CEO approval
Business outlook

Pros

freedom to set schedule and make unlimited residual

Cons

Company buy outs cause decrease in customer service

5.0
Apr 27, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I really feel like TMS is a family. We all chip in to get the job done. I've worked at similar companies where you are restricted by your job description or level within the company. At TMS it feels like great ideas are respected regardless of who you are or what department you're in. We meet with senior leadership monthly and they let us know what direction the company is going. I think people work much better if they know what the common goal is. This is a place where you are free to make your career path. This has been great for people who are new to the industry and don't quite know where their heart lies. People will help you get to where you want to go as long as you put in the work. Really fun atmosphere. We are constantly doing charitable events and finding new ways to give to the community. Great ticket give-aways for local sporting events. Holiday parties are the best I've ever seen. Completely top notch.

Cons

I can't really think of any. I feel appreciated and am happy to work here.

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