Excellent place to call Home! - Training and Development Manager Total Merchant Concepts Employee Review

I have been with TMC for over 16 years, and cannot imagine a better work environment! The owners encourage personal and professional growth for all of the staff members, helping each to pursue their passion in life. We have several goal setting, financial planning and personal growth opportunities throughout the year, and hold each other accountable so that we can celebrate our successes. The daily workload is manageable ~ particularly if you have a passion for small businesses and enjoy helping busy owners to rest easy knowing that there is a company of people committed to investing in our business communities.

The credit card processing industry itself has a fairly shady reputation; it can be challenging sometimes when prospective merchants have had negative experiences with other companies and assume that we are "just another company".

As I reflect back on 2017 one of the biggest pros of being employed with Total Merchant Concepts is the opportunities for self-management and growth. There are consistent team meetings where we discuss the pros and cons of the industry and any new developments so that we can share this information with our merchants and be knowledgeable in our always changing industry. We have a team environment that is solid so that if we have someone out of the office business still runs smoothly and our merchants are top of mind and their processing needs are met. Our merchants are treated with the upmost respect and integrity as they are not a number to us but a part of our growing team.

The only cons to the industry as a whole is technology is consistently changing and it requires all hands on deck at all times to keep educated and to make changes as necessary to help our merchants' businesses grow. Change can be hard for some people so it is our position to help our merchants through these times with little stress and impact to their work environment.