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      Total Expert

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      Total Expert reviews

      Not Prefect, Not Terrbile - Customer Success Manager Total Expert Employee Review

      4.0
      Oct 9, 2023
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      -Total Expert, like many of the employees there have one speed. That is for some people, that isn't for all people all of the time. -The feeling that you are a part of something that is bigger than yourself (hey you can chose weather or not to believe it) -Hearing the passion that Joe has will make you want to run through a brick wall. -Good pay. -Fun problem solving -Saw loads of people promoted from within, change roles within the company.

      Cons

      -Fantastic product, but was buggy and complex, leads to stress in customer facing roles. -Lost the weekly $25 Foodsby credit along the way, miss that.

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      Total Expert Response
      2y
      Thank you for taking the time to share your feedback. We are pleased to hear you felt like you were part of something bigger than yourself. We do believe that together we can continue to achieve great things for our customers and our employees.

      Explore other reviews about Total Expert

      5.0
      Jan 27, 2026
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Immediate ownership, not typical entry-level 'busy work.' - Leadership team is accessible and highly transparent with expectations. - CEO sets a very high bar for leadership which had obvious impact on teams. - Collaborative environment, support when needed. - Awesome workspace and perks. - Palpable culture of excellence and healthy growth-oriented competition

      Cons

      - Fast learning curve, not for everyone - Startup speed/demands can feel overwhelming at times

      4.0
      Apr 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid work environment, good time off policy. Software that works. Solid team environment.

      Cons

      Management is not the best in some departments. Others are great. Hit or miss.

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