Finserv Saas Company Going Places - Chief Marketing Officer (CMO) Total Expert Employee Review

5.0
Feb 16, 2022
Recommend
CEO approval
Business outlook

Pros

It may sound cliché, but I don't care--the people here are really really good at their jobs. They care. They work hard. They like each other. We have a ton of fun. It's why I get out of bed every day. But the other half of it is the opportunity I see at Total Expert. Our customers love us and it's because we make their lives easier and help them solve some major headaches. We have a tremendous product-market fit and we're continuing to open up new markets within financial services with every capability we deliver. I've read some of the other reviews on Glassdoor and I have to say--high growth SaaS isn't for everyone. It's not easy, but it is rewarding. It's a constant drumbeat of good, challenging work. This is my third mid-size SaaS company in a row and there's a reason for that--I don't think I'd do well at big companies (or startups, for that matter). I love the thrill of growing pipelines, building teams, watching individuals make big impact. That's what I get at Total Expert. That's why I'm happy to be here.

Cons

If you've ever worked in small-to-mid-size SaaS, you've seen what it takes to succeed. It's hard work. There's no phoning it in. But people choose this type of company because we love the thrill of the win. We love to see our customers successful and happy with our product. We're working as a team to gain more focus, communicate more heavily, collaborate more closely.

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Total Expert Response
4y
Thank you for taking the time to share your feedback. It is great to hear your perspective, as a veteran of the small to mid SaaS space.

Explore other reviews about Total Expert

5.0
Jan 27, 2026
Recommend
CEO approval
Business outlook

Pros

- Immediate ownership, not typical entry-level 'busy work.' - Leadership team is accessible and highly transparent with expectations. - CEO sets a very high bar for leadership which had obvious impact on teams. - Collaborative environment, support when needed. - Awesome workspace and perks. - Palpable culture of excellence and healthy growth-oriented competition

Cons

- Fast learning curve, not for everyone - Startup speed/demands can feel overwhelming at times

4.0
Apr 22, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hybrid work environment, good time off policy. Software that works. Solid team environment.

Cons

Management is not the best in some departments. Others are great. Hit or miss.

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