Its like they're running in circles - Sales Total Expert Employee Review

1.0
Mar 29, 2021
Recommend
CEO approval
Business outlook

Pros

TE is full of smart and good natured people that really want to succeed and are willing to help. It's also a great place to learn about SaaS and the fast moving challenges that presents themself in this industry. Also, a great opportunity to work in the Fintech space which isn't super common in the midwest. The product is very popular in the mortgage space.

Cons

There is a complete lack of leadership starting at the top that works its way down in each department. There is little loyalty and it's extremely ironic that gratitude is a "core value". The CEO thinks he's building the next Salesforce or Veeva (which he reminds people often) of financial services, rather than focus on just being Total Expert. The CEO had so little trust in his employees that he couldn't remove himself from anything from deal review, to customer or prospect meetings. Not a great way to build confidence. Turnover was bad. I saw 3 CROs/heads of sales in 3 years all whom were let go, multiple marketing leaders, too many sales reps to count and unfortunately so much more. So much talent wasted due to a lack of leadership and direction. Its tough to build confidence when a wave of firings happen every 3-6 months. The transparency is lacking in almost every facet from product to layoffs. This is a company that so badly wants to be the next big thing and uses growing fast as an excuse for their failures. People dedicate their lives to their career and TE owes it to them to treat them with the professionalism and transparency they deserve, not just a sandbox to deliver numbers to the board. These are not mutually exclusive.

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Total Expert Response
5y
Hey - thank you for taking the time to share your feedback with us. To further help us and your colleagues, we encourage you to email us at peopleoperations@totalexpert.com so that we can schedule time to talk with you further about your experience. We are working hard to make Total Expert a company where employees feel appreciated, and every voice is respected and valued. Thank you, Anna Klombies Chief People Officer

Explore other reviews about Total Expert

5.0
Jan 27, 2026
Recommend
CEO approval
Business outlook

Pros

- Immediate ownership, not typical entry-level 'busy work.' - Leadership team is accessible and highly transparent with expectations. - CEO sets a very high bar for leadership which had obvious impact on teams. - Collaborative environment, support when needed. - Awesome workspace and perks. - Palpable culture of excellence and healthy growth-oriented competition

Cons

- Fast learning curve, not for everyone - Startup speed/demands can feel overwhelming at times

4.0
Apr 22, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hybrid work environment, good time off policy. Software that works. Solid team environment.

Cons

Management is not the best in some departments. Others are great. Hit or miss.

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