Amazing Colleagues and Opportunities, Toxic Leadership and Faux Culture - Anonymous Total Expert Employee Review

2.0
Feb 10, 2021
Recommend
CEO approval
Business outlook

Pros

The colleagues at Total Expert were some of the best that I’ve ever had the pleasure to work with. A willingness to collaborate and work together to help resolve customer needs is appreciated in a fast paced environment lacking constructive leadership. Self motivation can help recognize and develop skills/processes that are critical to survive at TE and position yourself for a better option after.

Cons

Open gossip among existing leadership results in colleagues, departments and other leaders being considered toxic and/or lackluster. A lack of maturity and failure to openly listen to employees (at large, not inner circle) creates a lot of friction and bankrupts trust. This “upper circle” has generated an openly mocked culture among employees. Your best resources for career growth and success at TE isn’t the assigned leadership.

avatar
Total Expert Response
5y
Hey - thank you for taking the time to share your feedback with us. To further help us and your colleagues, we encourage you to email us at peopleoperations@totalexpert.com so that we can schedule time to talk with you further about your experience. We are working hard to make Total Expert a company where employees feel appreciated, and every voice is respected and valued. Thank you, Anna Klombies Chief People Officer

Explore other reviews about Total Expert

5.0
Jan 27, 2026
Recommend
CEO approval
Business outlook

Pros

- Immediate ownership, not typical entry-level 'busy work.' - Leadership team is accessible and highly transparent with expectations. - CEO sets a very high bar for leadership which had obvious impact on teams. - Collaborative environment, support when needed. - Awesome workspace and perks. - Palpable culture of excellence and healthy growth-oriented competition

Cons

- Fast learning curve, not for everyone - Startup speed/demands can feel overwhelming at times

4.0
Apr 22, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hybrid work environment, good time off policy. Software that works. Solid team environment.

Cons

Management is not the best in some departments. Others are great. Hit or miss.

See reviews by: Helpful|Rating|Date|All