Good stepping stone if you want to enter luxury retail in the future - Manager Tory Burch Employee Review

3.0
Jun 1, 2022
Recommend
CEO approval
Business outlook

Pros

The company does listen to customer's feedback and improve their product design. Got to meet some really nice peers in the company and some we became friends outside of work. The team that I worked with was very friendly and willingly support each other. Our team felt like a family. The employee discount was good and sometimes you have additional employee discount as well. The company also likes to do contest throughout the year.

Cons

Operational side of Tory is very messy. Many times projects or directions are given in a very short amount of times and at times, it feels like you are trying to catch up. There is a lack of reality from head office and upper management vs. what is actually going on at the store level. Sales targets are very high compare to what is going on with the local market trend. They only want to hear yes you can and not no you can't. High turnover rate in all level in the company.

Explore other reviews about Tory Burch

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Great company and great incentives. This company truly cares for its employees and makes the work enjoyable.

Cons

The need to satisfy unpleasant customers.

2.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

• Strong brand recognition and a loyal customer base. • Employee discount and sample sales are excellent perks. • Talented and hardworking teams across many functions.

Cons

• Work-life balance is extremely challenging, particularly at the leadership level. Long hours and constant availability are often expected rather than the exception. • The culture can feel transactional and driven by a "got you" mentality rather than collaboration, coaching, and development. • Favoritism and nepotism are noticeable and can create inconsistent standards across teams and individuals. • Leadership accountability is lacking. Expectations are often high, but accountability is not always applied equally across the organization. • Decision-making can feel political, with perception carrying more weight than actual performance or results. • There is a significant gap between the company's external messaging and the internal employee experience. While the brand publicly champions women and female empowerment, many employees may find that the internal culture does not consistently reflect those values in practice. • Transparency, integrity, and trust can be lacking, which contributes to an environment where employees may feel unsupported or undervalued.

1
See reviews by: Helpful|Rating|Date|All