Terrible management - Anonymous employee Tory Burch Employee Review

1.0
Dec 10, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good wage, employee discount, benefit

Cons

Worst GM ever, play favorites, changes rules by moods Run out shopping bags before black friday and no bags for entire week Complain Mandarin speaking staffs who speaks Mandarin to a Mandarin speaking customer, but no complain to other language staff/customer Ban Mandarin speaking when staffs in the backroom and on their break.

Explore other reviews about Tory Burch

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Great company and great incentives. This company truly cares for its employees and makes the work enjoyable.

Cons

The need to satisfy unpleasant customers.

2.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

• Strong brand recognition and a loyal customer base. • Employee discount and sample sales are excellent perks. • Talented and hardworking teams across many functions.

Cons

• Work-life balance is extremely challenging, particularly at the leadership level. Long hours and constant availability are often expected rather than the exception. • The culture can feel transactional and driven by a "got you" mentality rather than collaboration, coaching, and development. • Favoritism and nepotism are noticeable and can create inconsistent standards across teams and individuals. • Leadership accountability is lacking. Expectations are often high, but accountability is not always applied equally across the organization. • Decision-making can feel political, with perception carrying more weight than actual performance or results. • There is a significant gap between the company's external messaging and the internal employee experience. While the brand publicly champions women and female empowerment, many employees may find that the internal culture does not consistently reflect those values in practice. • Transparency, integrity, and trust can be lacking, which contributes to an environment where employees may feel unsupported or undervalued.

1
See reviews by: Helpful|Rating|Date|All