Pros
The pay and benefits are good, the kind every job seeker wants. Nice break room, nice building, clean, modern. Work schedules are as early as 6am to 7pm Pacific time and can include weekends, but there's flexibility in getting regular days off.
Cons
There's one a week of training when you start, then there's a test you take. If you don't pass, then you're let go. The standard that's considered passing makes no sense, very arbitrary. In talking to experienced Intake Specialists, the culture is very much here today, gone tomorrow, you have to prove yourself every week when it comes to getting callers and prospects on social media to become customers of the company. It's a sales job and you have to meet productivity requirements. There are other customer service type jobs that pay less, but better job security. Proceed with caution if you quit a job to work at Tort Intake Professionals.