Absentee CEO, mismanaged engineering & product teams - Anonymous employee Tophatter Employee Review

1.0
Mar 17, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good employees and management in buyer support, seller support, accounting, marketing, growth, office management. Office close to caltrain. Leadership outside of CEO, engineering and product is quite good.

Cons

CEO rarely around anymore. Site buggy and ugly. Product team management has no idea how to create a good looking site -- does not have relevant experience or education. Engineering team breaks site and fixes, then goes home. Occasionally adds new features that break site even more instead of fixing old issues that other teams logged years ago. Few opportunities for employees to advance careers -- for the most part employees stuck in roles hired into. No one takes company values (hunger courage mindfulness humility ownership) seriously. Much lip-service given.

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Tophatter Response
8y
Thank you for taking the time to give us your feedback. We regret that your experience at Tophatter does not match our intention of being the most fulfilling place you have ever worked. We value and consider all feedback, and are continuously looking for ways to improve. I invite your further input in-person or via email to me, to our HR team, or exec team. From your post, it sounds like your concerns are mainly with the product development process and your experience could be improved with greater dialogue and understanding. I particularly invite you to contact us regarding living up to our values -- or where you see that failing to happen -- so we can work on improvement there.

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5.0
Oct 1, 2025
Anonymous intern
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Pros

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Cons

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5.0
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Pros

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Cons

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