Great work culture - would recommend - Customer Service Assistant TopQuote Employee Review

You get 2 bottles of cheap beer every Friday (if the ‘managers’ are in a good mood)

- The way this company treats you is AWFUL. No amount of money would make me ever recommend this job to anyone. When I told my manager I was struggling very badly with mental health issues (mainly because of this job) he threatened that I would have the job taken off of me and I had dirty looks given to me all day while I was crying in my chair taking calls. - The amount of pressure that is put onto you is just unexplainable…you will be pulled into at least 2 meetings per day while they slate you, scream at you, tell you how awful you are at the job and then talk about coc*ine on the weekends. - You will be bullied and made fun of by everyone because the people that decide to stay there are just narcissists. - The pay is awful for what you have to do - you will be calling the same numbers every single day (around 2/300 calls) pestering people to get a new life insurance even though they have said no 500 times. • I always use this job experience as an example of the worst job I have had and will ever have. If you want to be made to feel as if you want to jump off a bridge then go here!

- The training process was excellent, Craig (Training Manager) and Amy (Recruiter) are fantastic as well as very helpful and supportive. - Other employees are very welcoming and friendly and will often provide tips and encouragement. - The process to follow when on calls is well put together. - Its central location is very convenient and has great views. - The office itself is good quality.

- The Head Sales Manager unfortunately is less than compassionate, is unapproachable, and is a downfall of the otherwise very positive work environment. - The 2/3 meetings held per day are almost always very negative and, although feedback as a general rule is always useful, it becomes tiresome when the focus is always placed on poor aspects of the office performance. - New employees are told the job does not involve cold calling as clients already have a policy; it is cold calling, or certainly as close to it as you can get and you must be prepared that often clients will treat it as such.