Unfavorable work environment - Account Manager TopHire Employee Review

1.0
May 18, 2024
Recommend
CEO approval
Business outlook

Pros

I joined as a new hire ignoring the negative reviews on Glassdoor, and I regret it—don’t make the same mistake

Cons

- there is no work-life balance : you cannot logout until you have made all your calls for the day. The role is essentially a call-center job, requiring you to make 100-200 calls per day - they fail to provide essential resources to new employees, such as a company laptop or employee provident fund. no employee privacy either, asked us to follow the company Instagram page and other employee profiles to keep tabs on our personal lives - micromanagement is encouraged from controlling messaging styles, inbox management and typing speed - lack of career growth opportunities causing high employee turnover rates - no POSH committee to deal with internal complaints with manager misbehavior. no feedback system for immediate managers either. Employee respect is severely lacking here

Explore other reviews about TopHire

2.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

-Salary on time -Learning curve

Cons

This is my absolute honest review. -Extreme micromanagement. To the point that each task and your day have to be reported to manager. Even if you aren't active for 5 mins on slack, you have to explain yourself to your manager!! -Its only their way: Process is almost dictator like, no freedom of implementing new things. Stupid rules and endless calling. -Calling: If you join new, your only job is calling. Actually, your whole job is calling for 8+ hours. -You are expected to work 9+ hours. -Every little mistake, even missing a '.' Can turn into a baseless escalation.

2.0
Jan 17, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Huge learning curve -Salary on time

Cons

-At times, Frequent agressive and confrontational communication from a founding member -Minor issues were often escalated unnecessarily and feedback sometimes included character-focused remarks instead of clear feedback -Micromanagement by managers -Long working hours

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