4.0
Apr 1, 2021
Current employee
Angeles, Pampanga
Recommend
CEO approval
Business outlook
Pros
-Pay is good compared to other BPO companies in the relatively-small Angeles City -Non-voice (favorable among those who prefer providing chat/email support over taking calls -Free meals
Cons
-Different forms of cost-cutting measures have been implemented, including the reduction of performance-based incentives and overtime bonuses during times of heavy work volume. -Long working hours (10.5 hours/day, 5 days a week) -Some signs of cronyism with regards to promotions and scheduling