Lack of company culture - Planner Toole Design Employee Review

2.0
Jun 6, 2020
Recommend
CEO approval
Business outlook

Pros

The staff are the top planners and engineers for bike and pedestrian design in the field.

Cons

There is little opportunity for advancement. You tend to get stuck in role and stay there. There is little in the way of training or professional development. Rather than giving staff the right tools for mistakes, the blame is put on the employee rather than management taking responsibility to train the staff. There is a lot of rhetoric on equity but the company doesn't resemble the communities they work in. While there is a lot of talk about the need for diversity in hiring, there is no accountability from the 100% white leadership to change the culture. The few people of color are in admin roles or lower level positions.

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Toole Design Response
6y
Thank you for your feedback, and I am sorry that you didn’t have a good experience. Training and development are very important to us, and we offer a variety of internal training including Wow moments in our weekly staff meeting, monthly departmental trainings, a database of 80 staff-led trainings, a mentorship program, our database of internal Subject Matter Experts, and external professional development opportunities. Advancement is common here for our talented team members, and promoting from within is a deep value here, and we are proud of the 73 promotions we have provided to our staff in the last 18 months, and 75% of our staff have received a promotion within the first two years of their work here. Diversity and equity in our workforce is something we acknowledge we need to work on and, while we have made progress in diversifying our team, we know this is work we must focus on and we are committed to increasing diversity at all levels of our team, because we are striving for equity and know we cannot get there without representation at all levels. Again- I am sorry that you didn’t have a good experience, but I welcome additional feedback and comments, as we are always working to improve the experience for our team members. I wish you my best in your job search and future endeavors. HR@tooledesign.com

Explore other reviews about Toole Design

5.0
Mar 10, 2025
Recommend
CEO approval
Business outlook

Pros

Amazing coworkers who truly care about the work being done, industry leaders, meaningful work, ability to work remote

Cons

Not as competitive in salary

1
2.0
Feb 13, 2024
Recommend
CEO approval
Business outlook

Pros

Most of the staff are great. They care about the work and treat people with respect. People are busy but friendly and happy to share information and help.

Cons

The accounting department is terrible. Management and I use the term loosely, micromanages at times and offers no support or help at other times. The CFO either seems to not care at all about what people are doing or is looking over someones shoulder telling them what button to press on the keyboard. I'm joking but only a little. The team has had a ton of staff leaving or getting fired and almost everyone on the team seems unhappy and stressed. If you want to work at Toole and you aren't an accountant, do it. If you are an accountant, run fast and run far.

3
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Toole Design Response
2y
Thank you for sharing your feedback. I’m sorry to hear about your experience. It is important to us to foster a good culture in all departments, and I’d welcome the opportunity to discuss further so that the HR team can try to offer help and support.
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