Pros
I can't speak about the work environment in the rest of the company; I was employed by the emerging technologies group in Orlando, Fl. Therefore my comments and opinions pertain to that group and a few other associated employees from other divisions: The pros of this company are few and far between, the pay is great, but you quickly learn that even the great pay isn't worth what you have to endure while on the job. The benefits are so-so, copays are high and no 401k match. I did, however get to meet and work with a few great people whom have either resigned or are looking for other employment.
Cons
Where do I begin? There were so many. The emerging technologies group has an after hours support program that is mandatory for who they decide to put in the rotation. It doesn't matter if you're in the field or off on a holiday, you were expected to answer the phone. There was no comp time or compensation for this either. Most of the other issues came from the same source: Management. First and foremost, the flexible schedule and work from home option that Tompkins is so proud of was only for a select few in the office. In my department my supervisor expected warm bodies in seats every day; no exceptions. My direct supervisor never set clear expectations on anything, and often gave conflicting instructions. Usually you only found out that you did something wrong when he was berating and belittling you about it, often in front of other employees. It was made clear to me very quickly that personal incentive and creativity were encouraged as long as they were in line with my supervisor's views. Otherwise you were expected to keep quiet and follow orders. All aspects of the projects we were assigned were micromanaged to the point that you couldn't make a decision in the field without supervisor approval, which at times took days to get. These are but a few examples of how bad things were. I could write a dissertation on the subject. All that and you had to travel extensively.