NYC Corporate Office Review - Anonymous employee Tom Ford Employee Review

1.0
Feb 25, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are a handful of genuinely nice, smart and talented people who are a pleasure to work alongside.

Cons

Don't be fooled by the 5-star reviews on this platform. Many of these are from Tom Ford Beauty workers who are actually employed by Estee Lauder. In reality, working for Tom Ford is a 1-star experience. I came to Tom Ford from another luxury retailer and I'm appalled at the way this brand operates in comparison. Given the prestige of Tom Ford, you'd never know that the company runs on a skeleton crew. Tom Ford furloughed the majority of their work force during the pandemic and most of the furloughs turned into permanent lay offs. The remaining employees had their salaries slashed but were asked to take on the responsibilities of their furloughed/laid off colleagues. Subsequently, many more employees quit, exacerbating the head count issue. And now, nearly 3 years after the start of the pandemic, most of these employees have still not been replaced. The workers at Tom Ford are asked to perform what would be 3-4 different jobs at any other company. Everyone is overworked, underpaid and stressed, creating an extremely depressing work environment. And to top it all off, there's no HR department, so all of these issues go unaddressed. Furthermore, there are zero perks to working at Tom Ford. The vast majority of employees aren't bonus-eligible and there are no performance reviews/merit raises. The company offers clothing allowance to select employees, but what they don't tell you is that there are often "pauses" to the clothing allowance program. So, chances are you won't be able to use your allowance, even if it's in your contract. And, there's absolutely no flexibility regarding WFH. The company has a very aggressive in-office policy.

Explore other reviews about Tom Ford

5.0
Oct 23, 2025
Recommend
CEO approval
Business outlook

Pros

Great benefits, good work life balance, and opportunities for growth

Cons

Opportunity for more resources within the team

2.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

There are many pros to working for TF including the selling commission structure and monthly tiered bonuses, beautiful products and dedicated clientele. Work/life balance is what you make of it depending on your boutique hours. I was never overwhelmed by the workload. TF is a global brand and the beauty portion has a high focus and awareness bringing in the foot traffic for quick sales between appointments. Discount is generous but capped dollar amount per year.

Cons

Upper management is delusional when it comes to increasing business by setting unachievable goals without the proper tools and resources. Extremely limited stock, zero technology and other boutiques refusing to transfer merchandise. Store level management is uninterested in driving the business but would rather spend all day off the sales floor to avoid associates/customers. Management enjoys favoritism, choosing to ostracize employees who voice concerns about business and policy abiding. Managers avoid confrontation at all costs whether between associates, customer issues or monthly touch bases. Human Resources is a new concept to the company and it shows. Extreme lack of support and pointless conversations.

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