Great work environment and coworkers, incompetent management - IT Support Technician Toll Brothers Employee Review

3.0
Feb 18, 2021
Recommend
CEO approval
Business outlook

Pros

-Friendly work environment -A great bistro at the former campus (when I worked there) -Decent pay -Decent work/life balance

Cons

- Most of the long-time employees and management (10 years or more) coast and achieve advancement through office politics -While pay was decent other, non-technical positions where paid outrageous salaries . This also went for managers who pushed their responsibilities onto other employees and/or had no hard/soft skills. - Benefits were insufficient. Only two weeks off for PTO and they also offered no paternity leave. -When the pandemic hit, many fortune 500 companies used funds from their war chest to keep people employed. Toll Brothers on the other hand, which prides itself on being good to its employees and referring to itself as the "Toll Family" laid off close to 1,000 employees while bragging about the stimulus it received from the government and ability to sell homes during this period.

Explore other reviews about Toll Brothers

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture and values. Beautiful model homes to work in.

Cons

Long hours and weekends and some nights answering emails and calls

4.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

Toll Brothers provides excellent training, strong systems, and the opportunity to work with a respected luxury homebuilder. The company emphasizes professionalism, customer experience, and sales development. I gained valuable experience in new home sales, lead management, and working alongside talented sales and construction teams.

Cons

Like many positions in homebuilding, success can be highly dependent on market conditions, inventory availability, and community assignment. Weekend work is expected, and balancing customer needs with operational processes can sometimes be challenging.

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