Pros
This company is going through a big transformation right now which a lot of people are excited about and some not as much. The entire c-suite is new so earlier reviews (before 2026) might not reflect how the business feels today. I joined about 6 months ago and have really enjoyed it. There's a strong focus on going back to Product Management best practices and taking care of the customer in ways that had been neglected for some time. There's investment being made on hiring the right people and bringing in the right tools to support this transformation, which doesn't always happen. There's new processes being added so that we all feel like one company swimming in one direction vs 20 different little companies living on their own island, and there's a ton of upside that comes from that. As someone who is part of rolling out these changes I expected a lot of pushback given the degree of upheaval this entailed, but many people have some to me saying this is the kind of thing they've been waiting for for the last couple years which has been really gratifying. We're also doing a lot with AI to accelerate our work which has been great training and also a lot of fun to see how much faster we can go to deliver value to our customers.
Cons
There's a lot of change so you have to be ready to embrace it and roll with it. We're undertaking a lot of big projects right now so it can feel like a lot of keep up with and I think many of us feel like we're barely keeping our head above water. There's also a lot of damage to repair from years of bad practices and disengaged leadership so there's no shortages of problems to solve and "what in the world" moments. There's been a lot departures and arrivals which I honestly think is for the best, people are self-selecting out as they see things shift or people that shouldn't be in seat are finally let go. There's a lot of great talent coming in that I think will help us all level up together, but I know it can feel jarring and disruptive at the same time.
