Stressful - Branch Manager TitleCash Employee Review

3.0
Aug 4, 2015
Recommend
CEO approval
Business outlook

Pros

You get a great deal of independance to run your office. The more successfully your office grows, the larger the bonus you get. Owners are southern gentlemen so treat you with respect.

Cons

Major lack of support or supervision unless you are not making money for the company. Very long hours on the phone doing collections because your bonus is directly conected to delinquency/growth ratio. The more you are making the company money, the less the polocies apply to you. Only four levels to the employment ladder so advancement is rare. Raises are less than 1.5% a year if at all.

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TitleCash Response
8y
Thank you for the kind words regarding our owners. We appreciate it. We do tend to focus our management on the worst performing stores, since that is where 90% of our problems come from. If a store is performing well, complying with our policies, as well as the laws, and regulations which govern our industry, we try to leave the manager alone to do their job without undue interference. We prefer to hire from within when we have a team member ready to take on more responsibility. Being willing to move helps, since many times the available position is not in the same geographic area. Many of our Area Superviors started as Managers or CSR's, and one of our newest Regional Managers started with us as a bookkeeper. We are proud of our history of granting raises annually to deserving team members. In 2015 the entire nation was still struggling to come out of a recession which began in 2008. While many companies froze wages, or reduced wages and benefits, we budgeted for raises every year. We would have liked to have done more during that period, but we are still proud to have been able to grant increases during a time when many companies were not. Thank you again for your review, TITLE CA$H

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3.0
Nov 18, 2024
Recommend
CEO approval
Business outlook

Pros

Great company, staff was great. Too bad this place closed!

Cons

Insurance was not too great.

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