The culture sounds great… until you work here. - Anonymous employee Tilt Employee Review

1.0
Mar 29, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some genuinely good people here, and some coworkers work incredibly hard to support each other. You will meet smart, capable employees who care.

Cons

The employee experience did not match the company’s values language. What should have been a mission-driven, supportive environment became increasingly chaotic, reactive, and emotionally draining. Employees were expected to manage constant fires, shifting expectations, poor handoffs, messy processes, and preventable problems while still being held to a high standard with limited support. Communication around meaningful changes was not always handled well, and that created unnecessary confusion, stress, and distrust. Too often, people were expected to absorb the impact of bad systems and poor decisions instead of being properly supported. The workload was heavy, but more importantly, it was messy. It often felt like you were spending more time cleaning up dysfunction than doing the job you were actually hired to do. That kind of environment wears people down. Compensation and recognition also did not feel aligned with the level of complexity, pressure, and labor expected. There was too much talk about what things could become and not enough fairness in the present. The hardest part was realizing that the culture sounded better than it felt. Once that disconnect becomes obvious, it is hard to ignore. At a certain point, you stop questioning yourself and start questioning the environment. You realize pretty quickly that speaking up comes with consequences. You are expected to stay quiet, keep your head down, and fall in line like a good boy or girl.

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Tilt Response
2mo
Thank you for taking the time to share your experience. We're a growth-stage company, and we know the pace can be demanding. That's not an excuse, but it is the reality of building something at this stage, and we're working to make sure intensity doesn't come at the cost of sustainability and our team's experience. We're investing in our processes, our team, and our product to make sure Tilt is a place where people can do their best work. Feedback like this helps us see where we need to improve, and we take it seriously. We appreciate the honesty.

Explore other reviews about Tilt

5.0
May 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People are wonderful, mission is great, flexible working schedule. Good growth potential if that’s your jam.

Cons

Busy start up culture—you wear a lot of hats and that can be challenging.

1.0
Apr 17, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible working schedule and remote work if you can hold good boundaries.

Cons

Culture, poor change management, lack of accountability for leadership, truly this job has been a nightmare for the CSM team. For future CSM prospects: get very clear on the commissions structure. There have been recent changes that make retaining customers extremely challenging and you will need to maintain 98% retention in order to get your full commissions. In Q1 of 2026, only one CSM was able to do that. The recruiter is not in the loop on this, so I would really recommend asking more details of the hiring manager to ensure there is a solution in place to prevent this in the future.

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