Mediocre at best - Customer Service Representative Tillys Employee Review

2.0
Jul 10, 2024
Recommend
CEO approval
Business outlook

Pros

Easy and quick interview process

Cons

Horrifically bad management. Horrifically. Low pay for the difficulty of the job when you aren't authorized to make any executive decisions to do your job, and then punished when those things you aren't allowed to do aren't done.

Explore other reviews about Tillys

5.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

Lovely work environment, great staff

Cons

Busy back to school season, although that's entirely to be expected. Never had a bad experience

3.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

- Enjoyed working with teens/young adults and building them up into the workforce/ teaching them responsibilities -Policies were awesome, but not always backed by upper management - Always pushing you to be better

Cons

- Upper management did not have equal expectations of stores/ lacked clear communication -PAY, they will pay someone who is hired external far more then they ever will an internal. Doesn’t matter how long you’re there. I was trained from a seasonal, all the way up and made far less than newer peers. They do not see as much value in internals which is so unfortunate for them. Did my 8 years and have a lot of resentment over this.

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