Used to be outstanding, now wouldn't recommend to anyone - Quality Analyst TikTok Employee Review

2.0
May 16, 2024
Recommend
CEO approval
Business outlook

Pros

- Free lunch, snacks, soft drinks - Company branded gifts - Health and dental insurances - Gympass - Fairly young, social and dynamic workplace, a lot of opportunities to make friends

Cons

- China in control of everything we do, resulting in some decisions that do not make sense; western leaders actually not in control at all - No room for career progression, even less so if you want to change department - No monetary rewards for those who have been in the company for many years, salary increases are only based on performance reviews but that process is also unfair in itself as it doesn't actually reflect on performance - Job cuts out of the blue without pre-warning, your job could be on the line and you wouldn't know until a month in advance - Trust & Safety team isolated from the rest of the company, making us feel very unwelcome despite the very crucial part of the job that we do to keep the platform safe. Without us there is no app. - Bonus scheme not a fair process; very much not in your control despite good performance; it is based on ''quotas'' that the company is trying to manage - Forcing us back to the office 3+ days without any room for flexibility, no sympathy for those who live far - Withdrawal of a lot of perks in the past year (change of health insurance to downgrade, Gympass also downgraded, less snacks)

Explore other reviews about TikTok

5.0
May 6, 2026
Recommend
CEO approval
Business outlook

Pros

- Learn a lot of new things! - Great benefits - Interesting user-facing products to work on

Cons

- Language barriers if you don't speak CN - Working late

2.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Pay is level with industry and actual work is somewhat interesting depending on the team you're on

Cons

In my experience, career growth can feel very limited if you are not part of the dominant internal language and cultural network. A significant amount of important context, communication, and decision-making happens in Chinese, which can make non-Chinese-speaking employees feel excluded from key conversations and promotion opportunities. The environment did not feel as inclusive as it should be for a global company. Advancement often felt less tied to performance and more tied to whether you were connected to the right groups or able to operate fluently within the Chinese-speaking side of the organization. Over time, it felt like non-Chinese-speaking employees had fewer long-term career paths and were at risk of being replaced by people who could better fit that internal operating model. Things also move very slowly because employees are often given access only to the bare minimum needed to do their jobs. There is a heavy push toward using AI tools, but in practice it can make it harder to get help from real people. Instead of getting quick support, you often have to spend time going through AI bots or internal tools before getting a useful answer.

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