Disappointing company - Content Moderator TikTok Employee Review

2.0
May 22, 2021
Recommend
CEO approval
Business outlook

Pros

Colleagues are nice and working from home

Cons

Low pay, no transparency, terrible shifts. You do the same every single day - watch tik tok videos non stop. The review policy changes almost daily and the calibration between trainers, advisors is terrible. Bonus system is ridiculous! No transparency on how bonuses are calculated. Salary is very low for a company pretending to be as successful as TikTok. You are allowed to finish work even if you reach your daily target. No shift swaps are allowed between colleagues. You cannot take AL anytime you want. Forget about planning any trips as people in charge of the schedule announce it month by month and due to annual reviews in August and December you are not allowed to take any days off then. Decisions are made without taking peoples opinion. No feedbacks are ever taken into consideration. I had high expectations, but to this point got very disappointed by everything.

Explore other reviews about TikTok

5.0
May 6, 2026
Recommend
CEO approval
Business outlook

Pros

- Learn a lot of new things! - Great benefits - Interesting user-facing products to work on

Cons

- Language barriers if you don't speak CN - Working late

2.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Pay is level with industry and actual work is somewhat interesting depending on the team you're on

Cons

In my experience, career growth can feel very limited if you are not part of the dominant internal language and cultural network. A significant amount of important context, communication, and decision-making happens in Chinese, which can make non-Chinese-speaking employees feel excluded from key conversations and promotion opportunities. The environment did not feel as inclusive as it should be for a global company. Advancement often felt less tied to performance and more tied to whether you were connected to the right groups or able to operate fluently within the Chinese-speaking side of the organization. Over time, it felt like non-Chinese-speaking employees had fewer long-term career paths and were at risk of being replaced by people who could better fit that internal operating model. Things also move very slowly because employees are often given access only to the bare minimum needed to do their jobs. There is a heavy push toward using AI tools, but in practice it can make it harder to get help from real people. Instead of getting quick support, you often have to spend time going through AI bots or internal tools before getting a useful answer.

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