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TigerDirect Canada

Is this your company?

No respect for employees, abuse policies, constant turnover, unorganized, unprofessional corporate staff - Sales Manager TigerDirect Canada Employee Review

1.0
Aug 19, 2012
Recommend
CEO approval
Business outlook

Pros

Some co-employees were decent people, easy to get along with and all shared the same ideology as you. Employee discount was decent enough that you could supplement your income with employee purchases if you purchased the right things.

Cons

Sign a contract stating 40 hours but made to work 45. Not paid for breaks for management so essentianly you were scheduled for 50 hours a week and you were lucky if you had time for breaks. Morale of employees very low and everyone wants to leave the company from management to sales. Turnover is very high and no statutory holiday pay for management (they claim it is included in salary for management). During statutory holiday weeks, management still expected to be scheduled 50 hours and occasionally asked to perform tasks such as picking merchandise up from other stores (using their own vehicle and at their own gas expense), and come in on days off and take phone calls during that period. Management NOT allowed to have 2 consecutive days off. They must be split up during the week so you are forced into their culture.

Explore other reviews about TigerDirect Canada

4.0
Jun 9, 2014
Recommend
CEO approval
Business outlook

Pros

The positions paid well, had good benefits, and offered lots of training.

Cons

There is a lot of competition in the technology industry, there are new developments almost daily. It can be demanding at times to stay on top of all the information coming at you. There was also a lot of cross training of positions. A lot to learn. But me, I like learning.

1.0
Feb 14, 2012
Recommend
CEO approval
Business outlook

Pros

Loved the customers and the fellow co-workers. Hard work to develop the right relationships but it pays off in the end. Great place to learn. But...... I WOULD NOT RECOMEND this place to anyone.

Cons

Watch out!! It's all about the numbers baby! All your hard work bringing in new accounts is not appreciated if you don't have the numbers. There is only one thing they look at, numbers. When there are other values a sales rep brings to the table. Had over $1.1 million in sales YTD, but.... missed one too many pay periods. Watch for ever increasing quotas until you can't do it any more than BAM! Your out the door. Very inconsistent in the termination process. Many reps let go for under performance while a select few can miss their numbers constantly and still keep their job. Some reps receive multiple third warnings before the final,and still have their job. It's a "Throw them on the wall, and see who sticks" mentality. Except for the special reps. Absolutely zero coaching from the managers. And if you do create a nice account...poof. Its gone and a senior rep has it the next day.

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