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      TierPoint

      Engaged employer

      TierPoint reviews

      Bad - IT Helpdesk Specialist TierPoint Employee Review

      1.0
      Jun 9, 2021
      It helpdesk specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      IT experience and pay is better than service industry.

      Cons

      Lowest IT pay and too many clients to handle with too little staff. Management is the worst I have ever seen. Get out if you still work there.

      avatar
      TierPoint Response
      4y
      Thank you for sharing your feedback. We are sorry that you did not enjoy your experience while on our team. We hope that you have found a position that better suits your needs.

      Explore other reviews about TierPoint

      5.0
      Jan 5, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Team environment, encouraging peers, collaboration, benefits, ability to grow and learn new things

      Cons

      Pros likely outweigh any cons

      4.0
      Jun 4, 2026
      Product marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative and Innovative environment that continues to provide challenging opportunities

      Cons

      Disappointing rewards for tenured employees

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