Good as long as you can deal with unpleasant customers. - Customer Service Representative TicketNetwork Employee Review

3.0
Sep 26, 2013
Recommend
CEO approval
Business outlook

Pros

Free food and laundry service, holiday parties, over time is mostly always an option.

Cons

Commission isn't the best it really needs improvement so even if you do well you are really not getting paid for the amount of sale you make. Management shows a huge amount of favoritism, you will see most of the employees working hard while others are standing around talking to managers not doing anything sometimes for an hour. It's horrible. Sometimes reps will be getting yelled at for not handling the call when the customers ask to speak to a manager. Or a manager will take forever to take the call or you will have some managers that will tell you to put the customer on hold until they hang up.

Explore other reviews about TicketNetwork

5.0
Mar 19, 2024
Recommend
CEO approval
Business outlook

Pros

benefits, culture, team style, options at work like gym and food

Cons

the subject matter is a little sketch

2.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Working remotely is good, better than on site.

Cons

Face value verses market value on tickets. The all sales final policy.

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