Client Relations Specialist - Client Relations Specialist TicketCity Employee Review

4.0
Oct 27, 2015
Recommend
CEO approval
Business outlook

Pros

Great managers and customer service team. If you love sports and concerts, this job is great to gain customer service experience as well as experience in the ticketing industry. Fun atmosphere and benefits (health coverage, quarterly bonuses, happy hours, etc.) Great opportunity to work independently and as a team.

Cons

The flexible schedule can make it tough, working day shifts to night shifts and always working a day on the weekend. Busy times of the year can become overwhelming if you're not good at juggling twenty things at once. Organization and great communication is key to be successful. At night the role becomes customer service and sales and the commission rate is barely acceptable.

Explore other reviews about TicketCity

5.0
Mar 5, 2021
Recommend
CEO approval
Business outlook

Pros

Ability to contribute and help build amazing customer products.

Cons

Benefits could be improved, specifically with PTO and health insurance.

avatar
TicketCity Response
5y
Thank you for those contributions to our products. Noted on the benefits, that's always something we are pushing to make even better for our great team.
4.0
Jan 29, 2025
Recommend
CEO approval
Business outlook

Pros

fun place to work i sold alot

Cons

i dont have anything to say bad

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