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      Thryv

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      Thryv is A Disaster These Days - Anonymous employee Thryv Employee Review

      1.0
      Aug 17, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Two years ago we were getting better. Management has lost their way.

      Cons

      I see good reviews on here, but I do not know of one employee here, who has been here a while who likes working here. Things are so bad that they changed their name from DexYP to Thryv to pretend they are a SaaS company. The upper management team has gotten rich from stock options that they cashed in during May. That is what they are all about. The CRO was even on stage bragging about how much his shoes and suit cost (after he got his payout). Sick! They do not care about the employees at all (who did not get any options) and they REALLY DO NOT care about our clients. Thryv software is a poor excuse for a website. It is overpriced and the cheap websites have so many issues that don't get resolved by the very poor or lack of customer service. The digital campaigns do not work. AND our client billing problems are immense. Just ask a client about their billing. Horrible. Thryv, the comapany has huge debt, because this is what the CEO has always done... and Thryv is done. Do not waste your time working here, you will ruin your reputation by selling awful, overpriced products!

      avatar
      Thryv Response
      6y
      It certainly saddens us to know that you feel this way. Here at Thryv, our clients and employees mean the world to us and our company culture is a direct reflection of that. Thank you

      Explore other reviews about Thryv

      5.0
      Apr 30, 2026
      Team lead - database administrator
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Company To Work for.

      Cons

      I don't see any issues with this company.

      avatar
      Thryv Response
      1mo
      Thank you for sharing your long‑term experience. We truly appreciate the positive feedback and your many years of contribution, and we value hearing perspectives from those who have been part of the company’s journey over time.
      2.0
      Apr 30, 2026
      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Working remote is good; rare nowadays. Accrued PTO, no “unlimited PTO” BS. Good tuition benefits. Good product-market offering (marketing/CRM for small businesses) even against stiff competition. Middle management is strong -- very friendly and helpful.

      Cons

      Below-market salary. Only 2 weeks of paid parental leave. Layoffs every quarter. Poor health insurance. Keap merger still struggling years later. Everyone is drinking the kool-aid on agents and vibe-coding, but they aren’t *really* building anything for our customers — the ones we’re supposed to be working for. Too many people talking too much and "winning the argument" through talking very quickly and a liberal use of buzzwords. No one is actually cooperating together to launch concrete products (actual value) for our users. Finally, HR lacks honesty and authenticity — it’s all just fake smiles and well-produced cult-like videos, even more so than a typical HR department.

      4
      avatar
      Thryv Response
      1mo
      Thank you for taking the time to share this feedback. We genuinely appreciate hearing from current employees — even when the message is hard to read. We're glad the flexibility of remote work, your benefits, and the strength of our product resonate with you. We also hear the frustration around compensation, benefits gaps, and the pace of change as we continue to evolve as a company. These are not small things, and we don't take them lightly. We know that navigating significant transformation — including how we're integrating AI into our work — creates real uncertainty. Our goal is to make sure that evolution is grounded in what actually delivers value to our customers, and we recognize we don't always get that balance right. We'd encourage you to share your perspective directly through your manager or any of our internal feedback channels. Every voice matters in shaping where we go from here.
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