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      Thryv

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      Thryv reviews

      Times changed - Account Executive Thryv Employee Review

      1.0
      Jan 15, 2019
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      I worked for YP Marketing Solutions, It was an awesome company to represent. They took excellant care of the employees, offered on-going training and management rocked. Everything was great, until DEX Media bought us out. Everything changed. The take over was extremely unprofessional. I tried to wait it out in hopes things would get better. After a couple months, I chose to leave due to how terrible Dex was treating the employees.

      Cons

      Dex lacks professionalism. They changed insurance carriers, which drove up the cost for the employees. They pay less A LOT less money and it is very hard to move up in that company. After seeing the way they handled the takeover, I would never represent a company this terrible.

      avatar
      Thryv Response
      7y
      We hate to hear that you feel this way. Our employees, whether former Dex Media or former YP, mean the world to us. We care greatly about our employees and our culture reflects that. Thank you for your contributions to the company.

      Explore other reviews about Thryv

      5.0
      Apr 1, 2026
      Talent acquisition
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home, great team, fulfilling!

      Cons

      Ability to see co-workers in person

      avatar
      Thryv Response
      1mo
      Thank you for the feedback and long‑term perspective. We appreciate the recognition of our remote work model and team environment, and continue to explore ways to foster connection and collaboration across a fully distributed workforce.
      2.0
      Apr 30, 2026
      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Working remote is good; rare nowadays. Accrued PTO, no “unlimited PTO” BS. Good tuition benefits. Good product-market offering (marketing/CRM for small businesses) even against stiff competition. Middle management is strong -- very friendly and helpful.

      Cons

      Below-market salary. Only 2 weeks of paid parental leave. Layoffs every quarter. Poor health insurance. Keap merger still struggling years later. Everyone is drinking the kool-aid on agents and vibe-coding, but they aren’t *really* building anything for our customers — the ones we’re supposed to be working for. Too many people talking too much and "winning the argument" through talking very quickly and a liberal use of buzzwords. No one is actually cooperating together to launch concrete products (actual value) for our users. Finally, HR lacks honesty and authenticity — it’s all just fake smiles and well-produced cult-like videos, even more so than a typical HR department.

      4
      avatar
      Thryv Response
      1mo
      Thank you for taking the time to share this feedback. We genuinely appreciate hearing from current employees — even when the message is hard to read. We're glad the flexibility of remote work, your benefits, and the strength of our product resonate with you. We also hear the frustration around compensation, benefits gaps, and the pace of change as we continue to evolve as a company. These are not small things, and we don't take them lightly. We know that navigating significant transformation — including how we're integrating AI into our work — creates real uncertainty. Our goal is to make sure that evolution is grounded in what actually delivers value to our customers, and we recognize we don't always get that balance right. We'd encourage you to share your perspective directly through your manager or any of our internal feedback channels. Every voice matters in shaping where we go from here.
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