Micromanagement and lack of support overshadow great product - Business Advisor Thryv Employee Review

2.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Only 1 - the product is great. It is a micromanaged set up. No work life balance if that is important

Cons

You have to go through a 8 week training which they don't tell you to prep for its not correct info when hired. You are expected to cold call pretty much all day. You are not offered genuine leads, you are to aggressively attain your own leads to call. You are micromanaged by coaches who some are good and others not as much. They are there to ensure you are doing things their way - they also tattle on you shoudl you not do well, not be engaging, make errors when calling and so on . so be careful. the staff and management are all robots and follow their false rah rah. its like little identical minions everywhere. there is not honesty there is only do everything there way. the exec management is interesting and lets leave it at that. Honeslty, someone on linkedin posted stay away i wish i had listend. Not a very proud moment for me working here. but i need the $ and insurance like everyone in the world

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Thryv Response
3d
Thank you for sharing your feedback. We appreciate the recognition of our product and acknowledge the perspectives shared around training, management approach, and compensation, and we take this input into consideration as we continue to evaluate how we support our teams.

Explore other reviews about Thryv

5.0
Apr 1, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, great team, fulfilling!

Cons

Ability to see co-workers in person

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Thryv Response
2mo
Thank you for the feedback and long‑term perspective. We appreciate the recognition of our remote work model and team environment, and continue to explore ways to foster connection and collaboration across a fully distributed workforce.
2.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

Working remote is good; rare nowadays. Accrued PTO, no “unlimited PTO” BS. Good tuition benefits. Good product-market offering (marketing/CRM for small businesses) even against stiff competition. Middle management is strong -- very friendly and helpful.

Cons

Below-market salary. Only 2 weeks of paid parental leave. Layoffs every quarter. Poor health insurance. Keap merger still struggling years later. Everyone is drinking the kool-aid on agents and vibe-coding, but they aren’t *really* building anything for our customers — the ones we’re supposed to be working for. Too many people talking too much and "winning the argument" through talking very quickly and a liberal use of buzzwords. No one is actually cooperating together to launch concrete products (actual value) for our users. Finally, HR lacks honesty and authenticity — it’s all just fake smiles and well-produced cult-like videos, even more so than a typical HR department.

4
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Thryv Response
1mo
Thank you for taking the time to share this feedback. We genuinely appreciate hearing from current employees — even when the message is hard to read. We're glad the flexibility of remote work, your benefits, and the strength of our product resonate with you. We also hear the frustration around compensation, benefits gaps, and the pace of change as we continue to evolve as a company. These are not small things, and we don't take them lightly. We know that navigating significant transformation — including how we're integrating AI into our work — creates real uncertainty. Our goal is to make sure that evolution is grounded in what actually delivers value to our customers, and we recognize we don't always get that balance right. We'd encourage you to share your perspective directly through your manager or any of our internal feedback channels. Every voice matters in shaping where we go from here.
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