Micromanaging kills morale - Customer Service Representative Thrivent Employee Review

3.0
May 25, 2019
Recommend
CEO approval
Business outlook

Pros

Had the best manager ever at Thrivent. A lot of great people, great benefits and Employee Appreciation Events.

Cons

They don't know how to grow membership. A lot of the FRS are horrible people who treat the Call Center employees like servants. The final straw was the micromanaging that drove good people away.

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5.0
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Recommend
CEO approval
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Pros

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Cons

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2.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Would have been a good opportunity IF it went through.

Cons

BEWARE! They do not disclose a very long and tedious interview process. 3 interviews with a post interview call. Background check, credit check, amongst multiple items to complete in portal. Many emails to respond to. Speaking with 4+employees throughout the process. Did NOT disclose that start date was 3 months post job posting.

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