Salary - Customer Service Representative Threads Employee Review

Positive work environment and great coworkers

Lack of hours and opportunities to advance in the career.

Switching jobs in the middle of the pandemic was extremely stressful and daunting, but my experience interviewing with Threads put all of my fears at ease. Now having been at the company for almost a year, I can proudly say that Threads puts its employees first and I made the right decision to change companies last year. Pros: - Amazing colleagues that are supportive, even if you're not on the same team - Leadership is extremely transparent - Competitive compensation packages (including equity) - Great benefits, especially for a small company. 100% health insurance premium, dental and vision coverage, mental health stipend, work-from-home stipend, among others - Dedicated efforts to support the community against social injustice. - Value-based interview process - Flexible working hours. Outcomes prioritized, not the hours that one inputs. - Huge focus on team bonding, especially while remote, and will continue to have a distributed workforce. - Very few meetings compared to most companies. We use our asynchronous product internally, so have a lot of time to focus on our work. No zoom fatigue here!

- While not a con for me, moving fast might not be for everyone. We ship quickly and sometimes don't have the structure that someone from a larger company may be used to. However, there is a lot of autonomy to own your decisions and there is support if you are blocked.