Policy changes - These are rampant and are formulated to avoid payouts to those who are on payroll, but have resigned, or those who recently resigned
Attrition - The company has seen attrition. And attrition of good people, the ones you look up to, the kind that makes you wonder why they are leaving. Also, resignations of senior folks is typically kept hush-hush, a direct indication of a lack of transparency
Salary and compensation - Forget best-in-class, they dont even match what the industry has to offer. Compensation gets credited on the 1st of the next month. Food cards are issued several months, and on a few counts a quarter after you join. The food cards that are issued are loaded by the 15th of the next month. HR and admin lacks direction.
Growth - This is non-existent. Under the guise of a flat hierarchy, nearly everyone carries the designation of a consultant or a program manager. Minimal guidance is provided during annual appraisal (which is conducted basis the whims and fancies of practice leads) on the path to career growth. Questionable standards set by the founding members who between them have close to 100 years of collective experience.
IT - The laptop crashes very often. Not because there are high-complexity applications that consume the memory. Even if you were to open Microsoft teams and a PDF together, you would have to deal with a non-responsive device.
Leadership - Lacks clarity, focus and resolve. For a startup that is 7 years old, they dont operate transparently. The vision for the next year is never communicated. All hands meetings are usually for small talk about big wins, when the fact of the matter remains that nothing is seen in action during business as usual. Not once have they discussed quarterly or yearly revenues, or the target for the next year. For a company that is in the business of client service, this seems shallow at best.
Projects and clientele - Extremely high dependency on a handful of clients. This has an extreme risk element for those who join Thoucentric. The standard consulting metric of utilization for the company overall would be no more than 60%. It is laughable that many senior folks, with 10+ years of experience have not been on a single project despite being here for 6+ months.
Quality of work - Project management summarizes 70% of all work that is undertaken. There is no focus on developing "marketable" skills amongst employees. Case in point is the DMS implementation for an FMCG major.
Overall, I would recommend that irrespective of where you are in your career - Stay away. If you are a B-school grad, there will be no skills you will develop. Those industry veterans with 7-10 years of experience will realize that this is a place where you warm benches. The leadership lacks direction and is very content with the pace they are treading at.