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Thompson Hospitality

Engaged employer

Director of Facilities - Director of Facilities Thompson Hospitality Employee Review

5.0
Oct 20, 2016
Recommend
CEO approval
Business outlook

Pros

Excellent company. From the onboarding process through the day to day work environment, the Corporate, Regional and District Staff provides the motivation, direction and training to be successful. I always feel comfortable in reaching out to my peers and supervisors if I need help. With regular staffing calls and meetings, not only does Thompson provide the training and direction, but also the structure and atmosphere to make a contribution. The HR Team has also been invaluable in providing onsite guidance for day to day employment issues. I have seen that the Company President is also involved in field operations and communicates directly to us to give us that sense of comfort that he is there for us as well. The company also seeks are input on areas where the company can grow. This makes us feel part of the success.

Cons

The company looks for and hires top notch staff. Having gone through the recruiting process, I can verify that the interview and on boarding also is well done.

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Thompson Hospitality Response
9y
We thank you for sharing your thoughts regarding your experience at Thompson Hospitality. We pledge to try our hardest to continue to serve you and all our team members with the utmost respect and trust. Please know that we are here for you. I'm sure you agree that: The Harder We Work The Luckier We Get!

Explore other reviews about Thompson Hospitality

5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Thompson Hospitality gave me the opportunity to lead, mentor, and make a meaningful impact through foodservice. As someone with more than three decades in the industry, I found the work rewarding because I enjoy building teams, improving operations, and serving people with excellence. The job is demanding, and success requires flexibility, resilience, and a willingness to solve problems every day. There are opportunities to continue improving communication, staffing stability, work-life balance, and recognition of experienced leaders. Those investments would make an already solid organization even stronger. Overall, I would recommend Thompson Hospitality to professionals who enjoy leading from the front, developing others, and thriving in a fast-paced environment. If you’re looking for an easy job with predictable hours, this may not be the right fit. If you’re passionate about leadership, service, and making a difference, you’ll find meaningful opportunities here.

Cons

Cons * Limited opportunities to fully leverage experienced leadership. As a culinary executive with decades of experience, I believe seasoned leaders should have greater opportunities to contribute to strategic planning, operational innovation, and organizational decision-making rather than primarily focusing on day-to-day execution. * Need for stronger investment in leadership and culinary development. Continuous education, culinary training, mentorship, and leadership development should remain a priority. Investing in employees at every level helps strengthen the organization, improves retention, and positions the company for long-term success. * Career advancement could be more transparent. Creating clearer pathways for promotion based on performance, education, leadership ability, experience, and proven results would encourage employee growth and better recognize those who consistently add value to the organization. * Work-life balance can be challenging in leadership roles. The demands of managing operations, staffing, travel, and client expectations can make it difficult to maintain a healthy balance. Continued focus on staffing support and workload management would help leaders perform at their highest level while sustaining long-term engagement.

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Thompson Hospitality is a solid company to work for, with supportive leadership and strong team collaboration. There are good opportunities to learn and grow professionally, especially for those willing to take initiative. The work provides valuable experience in hospitality and operations. Overall, it has been a positive experience with a culture that values hard work and service excellence.

Cons

No significant cons to mention

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